Privacy Policy

Information we collect

We may collect several types of information from and about users of our App, including:

• Personal Information: This is information that identifies you as an individual, such as your name, email address, phone number, and billing information. We collect this information when you create an account, book an experience, or hire a trip designer.
• Non-Personal Information: This is information that does not identify you as an individual, such as your IP address, browser type, device type, and operating system. We collect this information through cookies and other tracking technologies when you use the App.

How we use your information

• We use the information we collect from you to:
• Provide the services you request, such as booking experiences and hiring trip designers.
• Communicate with you about your bookings and trip designs.
• Improve our App and services.
• Personalize your experience on our App.
• Protect the security and integrity of our App and services.

Disclosure of your information

We may disclose your information to:
Third-party vendors who provide services to us, such as payment processors and trip designers.
Other users of the App, such as when you book an experience with a group.
Law enforcement or other government agencies, as required by law or to protect our legal rights.
Our affiliates, in order to provide you with targeted marketing and promotional offers.

Protection of your information

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. We use secure servers and encryption to protect your information, and we restrict access to your information to those employees who need it to provide you with our services.

Your choices

You may choose not to provide us with certain information, but this may prevent you from using certain features of the App. You may also choose to opt-out of certain communications from us, such as marketing emails.

Third-party links

Our App may contain links to third-party websites and services that are not controlled by us. We are not responsible for the privacy practices or content of these third-party websites and services.

Changes to this privacy policy

We may update this Privacy Policy from time to time, and we will post the updated Privacy Policy on our App. Your continued use of the App after we post the updated Privacy Policy constitutes your acceptance of the new Privacy Policy.

Contact us

If you have any questions or concerns about this Privacy Policy or our App, please contact us at Hello@yolo.com.
Last updated: 4/19/2023